Ofwat investigated supplier over supply interruptions, customer failings and for breaching its licence
South East Water will pay £30.5m after a series of supply interruptions, customer failings and for breaching its licence, regulator Ofwat has confirmed.
The watchdog said the redress package concludes three investigations into the supplier and includes a previously proposed £22m fine for water supply failures between 2020 and 2023 affecting more than 286,000 people.