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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

Repeated heatwaves, driven by climate crisis, have raised need for guidance as workers struggle to cope Mayor of London Sadiq Khan is backing calls for a maximum workplace temperature as pressure grows on the government to protect workers from the impact of repeated heatwaves across the UK.The extreme heat, driven by the climate crisis, has left people struggling to cope as temperatures in some workplaces climb above 40C, causing thousands of schools to close, and hospital and transpor

Guardian analysis found the removals coincided with the Trump administration’s push to weaken efficiency rulesAs millions of Americans prepare for another brutal heatwave, it’s now harder to find information about ways to stay cool while saving energy and keeping utility costs down.At least 1,662 department of energy webpages offering guidance on protecting the electrical grid during heatwaves have gone dark as of 3 July, according to a Guardian analysis of a list of deleted URLs provi

Donald Trump’s tariff threat recasts Brazil’s attempt to protect its democracy as unfair commercial practice – and gives Bolsonarism a Washington stageLast June, Brazil’s supreme court responded to the online lies that helped fuel Jair Bolsonaro’s failed far-right coup attempt in 2023. It ruled that social media platforms could be held liable for some users’ posts, forcing firms such as Elon Musk’s X and Mark Zuckerberg’s Meta to remove hate speech and anti-democratic content. A month

Recent strikes have sent oil prices climbing again, with average gas price per gallon up by 70 cents on last yearInflation cooled to an annual rate of 3.5% in June as the brief US-Iran ceasefire, which has since ended, brought energy prices down, according to new data from the Bureau of Labor Statistics.The consumer price index (CPI), which measures a basket of goods and services, has been elevated since the start of the war, largely because of higher energy prices. After mostly stayin

More than 90 residents have expressed interest in contamination claim against AGC Chemicals EuropeA Pfas factory in Lancashire has announced plans to close down, just days after the Guardian revealed that more than 90 residents have signed up to be involved in a potential legal claim over contamination of the local area.AGC Chemicals Europe Ltd is consulting with employees and their union representatives about plans to cease operations at its manufacturing plant in Thornton-Cleveleys,

Asian shares tumble with South Korea’s Kospi down nearly 10%Good morning, and welcome to our rolling coverage of business, the financial markets and the world economy.It’s a gloomy start to the week as attacks between the US and Iran in the Gulf continue. Tehran said it had closed the strait of Hormuz, while Donald Trump insisted the key shipping passage remained open and US officials said 20 ships were escorted through the waterway in the past 24 hours.For now, we remain hopeful that

Chancellor says PM-in-waiting needs ‘worked through plan’, in what could be one of her final interviews in No 11Rachel Reeves has urged Andy Burnham to arrive in Downing Street with a “worked through plan”, saying the incoming prime minister will be tested quickly by a range of incoming “shocks and challenges”.In what could be one of the first female chancellor’s final major interviews while in No 11, Reeves said Burnham should remain focused on the priorities that first brought him in

Government to launch consultation after Everton’s deal with Stake.com went ahead amid warnings from Gambling CommissionMinisters are poised to launch a crackdown on unlicensed casinos sponsoring British sports teams, amid criticism that a delay to the proposals has opened the door for offshore gambling firms to strike lucrative deals with Premier League clubs.Progress with plans to kick unlicensed gambling operators out of football has stalled since February, when the Department for Cu

As they slim down, UK and US users of GLP-1 jabs and pills are changing their spending habits – and their wardrobesTell us: what does the new weight-loss pill mean for you?“I’m now at a point where I’m going to buy even more clothes,” says Hayley Grice, 50, from Shropshire, who has dropped seven sizes after starting on the GLP-1 weight loss jab Mounjaro two years ago. “I’m very happy with my physique right now.”Grice, the financial director of a business she set up with her husband, tr

From welfare and defence spending to cost of living and geopolitics, we the look at issues leftover from Keir StarmerUK politics live – latest updatesAndy Burnham is expected to become prime minister in less than two weeks and has promised to significantly change Labour’s agenda and deliver improvements for all parts of the UK.But he will arrive with a bulging in-tray of challenges and issues leftover from Keir Starmer – from geopolitics to the cost of living. Here is what Burnham can

Britain’s PM-in-waiting is right that the country has been failed by 40 years of neoliberalism. There will be obstacles, but he must embrace radicalism Of all the many prime ministers who have walked through the doors of 10 Downing Street in the past decade, the one Andy Burnham resembles most is Liz Truss. Both had a view of what was going wrong with the economy. Both wanted to break with the politics of managed decline. Both had ambitious ideas for what needed to be done.Truss, of co