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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

Repeated heatwaves, driven by climate crisis, have raised need for guidance as workers struggle to cope Mayor of London Sadiq Khan is backing calls for a maximum workplace temperature as pressure grows on the government to protect workers from the impact of repeated heatwaves across the UK.The extreme heat, driven by the climate crisis, has left people struggling to cope as temperatures in some workplaces climb above 40C, causing thousands of schools to close, and hospital and transpor

Vulnerable people more at risk as research finds only half of local authority plans require cooling strategiesEngland risks constructing a new generation of “death trap” buildings that can fatally overheat unless the government tightens standards and prioritises climate safeguards, planning experts have said.Fears are growing about the plight of vulnerable people in heatwaves, with research this week suggesting that 2,700 people had died in the May and June heatwaves in England and Wal

In the UK, these scams have become an epidemic, rising 147% between January and March, compared with the same time last year. Why are they suddenly so common? And what can you do if you’re charged thousands for a quick, easy job?Sarah was alone in her flat with her three-month-old baby when a man put a card machine in her face and demanded she pay £2,209. A few hours earlier Sarah, 30, had been for a walk with her daughter when it dawned on her that she had left her keys at home. She d

Donald Trump’s tariff threat recasts Brazil’s attempt to protect its democracy as unfair commercial practice – and gives Bolsonarism a Washington stageLast June, Brazil’s supreme court responded to the online lies that helped fuel Jair Bolsonaro’s failed far-right coup attempt in 2023. It ruled that social media platforms could be held liable for some users’ posts, forcing firms such as Elon Musk’s X and Mark Zuckerberg’s Meta to remove hate speech and anti-democratic content. A month

More than 158,000 items of fake kit seized featuring World Cup semi-finalists England, France and SpainMore than 158,000 fake football strips have been seized in an operation targeting World Cup counterfeit kit and blocking criminals from trying to “cash in on fan demand”.Edinburgh’s trading standards team confiscated 9 tonnes of Scotland, England and other nations’ fake kits, worth an estimated £5.5m. Continue reading...

Country risks new tariffs from US and EU as it looks likely to match or beat last year’s record surplus of $1tnBusiness live – latest updatesChina’s monthly car ‌exports topped 1m for the first time in June as overall overseas shipments from the world’s second biggest economy rose 27%.Official Chinese customs data showed that a stronger-than-expected trade performance kept China on track to match or beat last year’s record trade surplus of $1tn (£748bn), achieved despite Donald Trump’s

Brent crude rises over $85 a barrel after US carries out third night of strikes against IranGood morning, and welcome to our rolling coverage of business, the financial markets and the world economy.Oil prices rose more than 2% after the conflict in the Middle East worsened, with the US carrying out a third consecutive night of strikes against Iran. Two tankers came under fire in the strait of Hormuz.Stasis has taken over markets as investors wait for the latest twist in the Iran confl

Robust action is needed to protect European industries from unfair competition. The alternative is social strife amid growing insecurityAccording to a recent analysis, China enjoys a surplus in its manufactured goods trade with the European Union that is roughly equivalent to Italy’s national income. That trade disparity, it is estimated, continues to grow by about 30% each year. The stark implication, according to a paper from Centre for European Reform, is that Europe, with Germany i

Proposed legal settlement over 2022 oil spill would resolve allegations that South Bow violated clean water lawsA proposed legal settlement with the US government would require the Keystone pipeline system’s operator to pay a $26.9m civil penalty over a large oil spill in Kansas in December 2022 and spend about $40m more to prevent future accidents.The agreement would resolve allegations from the US Environmental Protection Agency (EPA) and Kansas that South Bow, based in Canada, viola

Byelection winner says heatwaves are causing ‘absolute chaos’ and workers need protection from unsafe conditionsThe Green MP Hannah Spencer is to introduce a bill in parliament that would pave the way for a maximum workplace temperature in the UK, as the country grapples with increasingly frequent heatwaves.If passed, the legislation will create an independent body to recommend maximum safe workplace temperatures and set out how those recommendations should be implemented. Continue rea

Britain’s PM-in-waiting is right that the country has been failed by 40 years of neoliberalism. There will be obstacles, but he must embrace radicalism Of all the many prime ministers who have walked through the doors of 10 Downing Street in the past decade, the one Andy Burnham resembles most is Liz Truss. Both had a view of what was going wrong with the economy. Both wanted to break with the politics of managed decline. Both had ambitious ideas for what needed to be done.Truss, of co