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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

I’ve been asked to put away the dog bed – and even my shower gel. Surely prospective buyers should know that I’ll take all my mess with me when I leaveTrying to sell a house is pretty much a once-a-decade event for me, so I shouldn’t be surprised that times have changed. When I sold my first flat in 2006, the norm was actively anti-tidy. Obviously you’d spirit away food waste and animal detritus, maybe you’d put a lid on your laundry basket, but the market was overheated; everything wa

Record numbers find there is little demand for their skills, as entry-level tech roles are hit by AI and automationThis time of year is graduation season in China: traditionally a bittersweet period of solemn goodbyes and family celebrations as university students transition from campus life into adulthood. Now it also increasingly represents trepidation about the future.Each year, millions more graduates are thrust into China’s already saturated jobs market. The situation for this yea

Once again a mispriced share price created opening for US raiders to rush inUS private equity firm Apollo enters easyJet bidding warWill any remaining bidders for easyJet please make their way to the boarding gate? In reality, we’ve probably seen the whole cast at this point because the arrival of US private equity firm Apollo, trumping Castlelake’s offer, is a surprise. But the outbreak of a competitive auction will come as a relief to easyJet’s board.For all the fake drama of Castlel

From welfare and defence spending to cost of living and geopolitics, we the look at issues leftover from Keir StarmerUK politics live – latest updatesAndy Burnham is expected to become prime minister in less than two weeks and has promised to significantly change Labour’s agenda and deliver improvements for all parts of the UK.But he will arrive with a bulging in-tray of challenges and issues leftover from Keir Starmer – from geopolitics to the cost of living. Here is what Burnham can

Airline’s board minded to recommend deal – after accepting rival one from Castlelake earlier this weekBusiness live – latest updatesThe board of easyJet has given the green light to a possible £5.7bn offer from the US private equity firm Apollo, as the low-cost airline becomes the subject of a surprise bidding war.The company’s board said on Friday that it was “minded to recommend” the potential all-cash offer, which values the business at £7.15 a share, to shareholders. Continue readi

Airports have had to use gazebos to shield passengers from sun as they wait to be processed, says Alexander ZinellThe boss of 14 Greek airports has called for a serious overhaul of the EU’s new border checks, after being forced to erect gazebos for passengers to cope with queues.The chief executive of Fraport Greece, Alexander Zinell, joined a growing chorus of critics calling out “fundamental flaws” in the entry-exit system (EES), which requires non-EU passengers to have their fingerp

Neso asks for extra supplies from electricity generators to cope with added demand on Thursday nightGreat Britain’s energy system operator has warned that “extreme temperatures” could hit power supplies on Thursday night, as the UK entered its third heatwave of the year.The National Energy System Operator (Neso) issued a notice overnight asking for extra supplies from power generators to cope with the added demand from households turning on fans and air conditioners to cope with the hi

Our new PM will be hit by multiple crises when he enters No 10. Success or failure will depend on the decisions he makes in first 100 daysOn the day the new prime minister steps into No 10, the heap on his doormat will be ceiling-high with missives imploring, advising, warning and counselling. No doubt there will be many pearls of wisdom and some bad ideas too. Each one will involve getting or spending money, decisions for his first totemic 100 days.It so happens that his first day, 20