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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

Organisation’s experts say pledge puts pressure on UK public finances and ‘adds significant fiscal risks’Labour should ditch the triple-lock pensions promise to help tackle the UK’s straitened public finances, the Organisation for Economic Cooperation and Development has urged.In its latest survey of the UK economy, the Paris-based club of industrialised nations added its voice to those calling for an end to the pledge, which uprates the state pension each year by whichever is the high

Vulnerable people more at risk as research finds only half of local authority plans require cooling strategiesEngland risks constructing a new generation of “death trap” buildings that can fatally overheat unless the government tightens standards and prioritises climate safeguards, planning experts have said.Fears are growing about the plight of vulnerable people in heatwaves, with research this week suggesting that 2,700 people had died in the May and June heatwaves in England and Wal

Ursula von der Leyen’s commitment comes after panel of experts calls for restriction for under-13sThe European Commission president, Ursula von der Leyen, has pledged an EU-wide social media ban for children after an expert group called for restrictions for those under 13.“It is clear we need age-appropriate restrictions to platforms,” von der Leyen told reporters after the publication of a report on child safety online. Continue reading...

From harvests dampened by El Niño to wage and tax rises, getting coffee beans from crop to cup costs more than everDrinkers across the UK were shocked when a pint in some London bars hit £10, and now a cup of coffee is facing a similar inflationary rate. Some baristas are now charging £6.50 for a flat white.Higher energy bills, inflated by the war in the Middle East, as well as government policies which have increased tax and wages, are filtering through into coffee prices, experts sai

Ambassadors for Gencore Global directed followers to Telegram channels promoting steroids, prescription medicines and experimental peptides‘I felt dizzy’: body builder recalls how drug abuse caught up with himUK becoming ‘wild west’ for experimental peptides, expert warnsFitness influencers who publicly represent a global wellness brand are involved in running an illegal steroid market on social media, the Guardian can reveal.Gencore Global presents itself as a UK-based health and well

Instagram users should check privacy settings after rollout of new Meta AI image generator, advocates warnMeta has sparked blowback from privacy advocates for allowing its new AI image maker to generate photos of users with public profiles by default.Users of Meta’s Muse Image AI tool, released Tuesday, can tag public Instagram profiles and generate pictures that pull from faces of people featured in these social media posts. Instagram users are not notified when their posts are integr

There are far better ways to tackle climate breakdown, but successive governments have chosen to listen to the fossil fuel companies insteadThe new prime minister will be looking for money? Well, here’s £21.7bn lying on the ground. The government could cancel its deranged, disastrous carbon capture and storage (CCS) programme at no cost to public welfare: in fact, it would greatly reduce the harm we will suffer.Sorry, did I say £21.7bn? That’s the figure the government has been putting

Experts say cuts have hindered the response to DRC’s Ebola outbreak and resulted in ‘significant numbers’ of deathsElon Musk has an Ebola problem. SpaceX stock dropped precipitously after its initial public offering, and Tesla faces a wave of lawsuits. But instead of focusing on his companies, Musk has posted frequently on X about the US Agency for International Development (USAID), which he helped dismantle – or, in his words, feed into the woodchipper – last year.“Elon’s USAID crash-