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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

Guardian analysis found the removals coincided with the Trump administration’s push to weaken efficiency rulesAs millions of Americans prepare for another brutal heatwave, it’s now harder to find information about ways to stay cool while saving energy and keeping utility costs down.At least 1,662 department of energy webpages offering guidance on protecting the electrical grid during heatwaves have gone dark as of 3 July, according to a Guardian analysis of a list of deleted URLs provi

Brent crude jumps 3.4% and European markets drop, with airlines including Ryanair among hardest hitBusiness live – latest updatesOil prices jumped and stocks fell after the US launched a fresh wave of attacks against Iran amid an escalating standoff over the strait or Hormuz.Brent crude, the international benchmark for oil prices, rose 3.4% to $78.59 a barrel on the renewed hostilities in the Middle East. It had been trading at $72.48 before the outbreak of the war in February, and hit

Suit claims OpenAI poached Apple workers, coaxing them to share confidential material in bid to create hardwareApple filed a lawsuit against OpenAI on Friday alleging the artificial intelligence firm stole company trade secrets in a move to create its own hardware device.The suit claims OpenAI poached Apple employees, coaxing them to hand over confidential material, product designs and other tightly held information. Continue reading...

They suck up energy and water, and blast out heat. Just who is better off from all this investment – aside from tech bros?The two great existential threats of our time – the climate crisis and AI – come hurtling together in the explosion of datacentres across Australia and around the world.You can hardly avoid hearing about them these days, either with awed reverence of the promised benefits to humankind or with fear and anger given the implications for the climate, inflation, jobs and

A legal case on behalf of some 700,000 people against the country’s biggest housebuilders could be a catalyst for much-needed industry reformEvery new government – at least for the past decade or so – has come into office with a promise to build more homes. New ministers don a hard hat, take a trip out to a recently completed development and smile indulgently as a bright young couple get given the keys to a smart-looking new-build. Then follows a speech about aspiration.The unspoken tr

The company’s target to hit £1bn profitability is intact. Why isn’t the board putting up a proper fight?Some foreign takeover swoops on UK listed companies are easier to swallow than others. Sometimes it is hard to mount an argument that shareholders should stick to the virtuous path of independence and say no to an offer of hard cash at a fat premium. The current £10bn bid for Intertek, the FTSE 100 product testing and quality inspection firm that had been going sideways for a while,