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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

Donald Trump’s tariff threat recasts Brazil’s attempt to protect its democracy as unfair commercial practice – and gives Bolsonarism a Washington stageLast June, Brazil’s supreme court responded to the online lies that helped fuel Jair Bolsonaro’s failed far-right coup attempt in 2023. It ruled that social media platforms could be held liable for some users’ posts, forcing firms such as Elon Musk’s X and Mark Zuckerberg’s Meta to remove hate speech and anti-democratic content. A month

People in Thornton-Cleveleys want answers on the impact of widespread contamination around the chemical plant“Everything I wanted was finally coming to fruition. A house, a change of job and getting married,” says Liz Hurst, looking out to sea on a hot evening in Blackpool.“But then all of a sudden, everything was put on hold.” Fifteen years ago, Hurst was diagnosed with kidney cancer aged 32. Continue reading...

Newly minted rich and those anticipating huge IPOs are fueling buying and charter spree in the private jet sectorSign up for the Breaking News US newsletter email Aviation lawyer Amanda Applegate skipped her annual vacation last month as a surge of wealth from AI startups and SpaceX sent a wave of tech investors shopping for private jets, ⁠burying her in paperwork for aircraft-purchase agreements.The ⁠attorney, based in Cleveland, Ohio, attributed the rush to a handful ​of major “liqui