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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

Culture, media and sport committee questions bear a striking similarity to those racing industry has been askingLast Tuesday’s announcement by the Gambling Commission that it planned to introduce “Financial Risk Assessments” – or affordability checks – for gambling customers seemed to mark the end of racing’s fierce, five-and-a-half year campaign against the policy, but there has been a further twist to the extended tale after it emerged that the culture, media and sport committee (CMS

Record numbers find there is little demand for their skills, as entry-level tech roles are hit by AI and automationThis time of year is graduation season in China: traditionally a bittersweet period of solemn goodbyes and family celebrations as university students transition from campus life into adulthood. Now it also increasingly represents trepidation about the future.Each year, millions more graduates are thrust into China’s already saturated jobs market. The situation for this yea

AI companies want to capture the value created by entire industries. That concentration of wealth and power is society’s greatest riskOpposition to AI datacenters has emerged as a primary theme in US politics, one that – surprisingly – doesn’t fall along party lines. We applaud people coming together for constructive debate on any issue, and agree that communities need to evaluate whether any economic benefits these datacenters bring is worth their costs. Still, we worry that a focus o

The supermarket’s central Europe stores may be sold as it doubles down on domestic dominance A couple of decades ago, Tesco was going to bestride the globe. Little ol’ UK, plus Ireland, didn’t offer enough room for the country’s biggest supermarket chain to expand, ran a theory that was encouraged from outside by complaints about a “Tescopoly”.“We are on the threshold of becoming one of the few successful international retailers,” declared Sir Terry Leahy, then the chief executive, in

His byelection stunt shows he is clearly rattled by a perilous position. Wildcards rarely endure: his future is behind himBritain’s politics was never so weird. First, the people of Makerfield choose who should be the new prime minister. Now the people of Clacton are to confirm the man who is currently his most popular challenger. Nigel Farage’s Reform UK is still running ahead of all other parties, and he is ahead of all other current leaders. It would be foolish to underestimate him.