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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

These financiers want to remodel the UK into a form that suits them – one that could threaten to erode the barriers between crime and businessThis coming Tuesday, the government’s representation of the people bill comes back to the House of Commons for its third reading. It bundles up a multitude of measures, including an extension of the franchise to 16- and 17-year-olds and welcome changes to voter registration. But thanks to the continuing furore around Nigel Farage and his extremel

From welfare and defence spending to cost of living and geopolitics, we the look at issues leftover from Keir StarmerUK politics live – latest updatesAndy Burnham is expected to become prime minister in less than two weeks and has promised to significantly change Labour’s agenda and deliver improvements for all parts of the UK.But he will arrive with a bulging in-tray of challenges and issues leftover from Keir Starmer – from geopolitics to the cost of living. Here is what Burnham can