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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

Vulnerable people more at risk as research finds only half of local authority plans require cooling strategiesEngland risks constructing a new generation of “death trap” buildings that can fatally overheat unless the government tightens standards and prioritises climate safeguards, planning experts have said.Fears are growing about the plight of vulnerable people in heatwaves, with research this week suggesting that 2,700 people had died in the May and June heatwaves in England and Wal

One social media user described the opening of its first outlet in Monterrey as ‘like the dog teaching a duck to fly’A US chain’s plan to sell its version of Mexican food to Mexicans with a first branch south of the border has prompted bemusement, skepticism and anger among local people.Chipotle Mexican Grill, known for its customisable burritos, tacos and bowls, has more than 4,000 locations worldwide and announced on Tuesday that it was expanding into Mexico in what it described as a

More than 90 residents have expressed interest in contamination claim against AGC Chemicals EuropeA Pfas factory in Lancashire has announced plans to close down, just days after the Guardian revealed that more than 90 residents have signed up to be involved in a potential legal claim over contamination of the local area.AGC Chemicals Europe Ltd is consulting with employees and their union representatives about plans to cease operations at its manufacturing plant in Thornton-Cleveleys,

Timing of Devon switchoff ‘could not be worse’, says board, as members face an estimated £2m in lost revenue Britain’s biggest community solar project has been forced to shut for the duration of its first summer by the government’s energy system operator to avoid overloading the local grid with renewable energy.The north Devon solar farm was ordered to shut weeks before record high temperatures across Europe led to power supply warnings, due to concerns that the large amount of rooftop

Serbian man reportedly saved by wife hanging on to his legs after window shattered on journey from GreeceA passenger on a Ryanair flight was reportedly almost sucked out of a window after it shattered in mid-air during a journey from Greece.The man was said to have been sucked out of his seat into the plane’s slipstream and hung headfirst out of the window after an engine failure resulted in parts smashing the acrylic window, according to local reports. Continue reading...

AI companies want to capture the value created by entire industries. That concentration of wealth and power is society’s greatest riskOpposition to AI datacenters has emerged as a primary theme in US politics, one that – surprisingly – doesn’t fall along party lines. We applaud people coming together for constructive debate on any issue, and agree that communities need to evaluate whether any economic benefits these datacenters bring is worth their costs. Still, we worry that a focus o