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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

Lawsuit filed by dozens of employees says people who took maternity or disability leave were disproportionately selected for layoffsDozens of Meta employees have sued the social media company over claims that it used artificial intelligence tools to tag workers for mass layoffs. The workers allege that those AI tools targeted them after they asked for protected or maternity leave or disability accommodation.The lawsuit, filed Monday in federal court in the northern district of Californ

One social media user described the opening of its first outlet in Monterrey as ‘like the dog teaching a duck to fly’A US chain’s plan to sell its version of Mexican food to Mexicans with a first branch south of the border has prompted bemusement, skepticism and anger among local people.Chipotle Mexican Grill, known for its customisable burritos, tacos and bowls, has more than 4,000 locations worldwide and announced on Tuesday that it was expanding into Mexico in what it described as a

Donald Trump’s tariff threat recasts Brazil’s attempt to protect its democracy as unfair commercial practice – and gives Bolsonarism a Washington stageLast June, Brazil’s supreme court responded to the online lies that helped fuel Jair Bolsonaro’s failed far-right coup attempt in 2023. It ruled that social media platforms could be held liable for some users’ posts, forcing firms such as Elon Musk’s X and Mark Zuckerberg’s Meta to remove hate speech and anti-democratic content. A month

A bipartisan group argue in lawsuit that $110bn merger would hurt competition and lead to thousands of job lossesA bipartisan group of US state attorneys general are seeking to block the $110bn merger of Paramount Skydance and Warner Bros Discovery, arguing in a lawsuit filed on Monday that it would hurt competition and lead to higher prices for consumers.The coalition behind the lawsuit is led by the California attorney general, Rob Bonta, who has been a staunch critic of the merger s

Culture, media and sport committee questions bear a striking similarity to those racing industry has been askingLast Tuesday’s announcement by the Gambling Commission that it planned to introduce “Financial Risk Assessments” – or affordability checks – for gambling customers seemed to mark the end of racing’s fierce, five-and-a-half year campaign against the policy, but there has been a further twist to the extended tale after it emerged that the culture, media and sport committee (CMS

Ursula von der Leyen’s commitment comes after panel of experts calls for restriction for under-13sThe European Commission president, Ursula von der Leyen, has pledged an EU-wide social media ban for children after an expert group called for restrictions for those under 13.“It is clear we need age-appropriate restrictions to platforms,” von der Leyen told reporters after the publication of a report on child safety online. Continue reading...

Ambassadors for Gencore Global directed followers to Telegram channels promoting steroids, prescription medicines and experimental peptides‘I felt dizzy’: body builder recalls how drug abuse caught up with himUK becoming ‘wild west’ for experimental peptides, expert warnsFitness influencers who publicly represent a global wellness brand are involved in running an illegal steroid market on social media, the Guardian can reveal.Gencore Global presents itself as a UK-based health and well

Government to launch consultation after Everton’s deal with Stake.com went ahead amid warnings from Gambling CommissionMinisters are poised to launch a crackdown on unlicensed casinos sponsoring British sports teams, amid criticism that a delay to the proposals has opened the door for offshore gambling firms to strike lucrative deals with Premier League clubs.Progress with plans to kick unlicensed gambling operators out of football has stalled since February, when the Department for Cu

The High Pay Centre revealed the excesses of CEO wages. But then anti-diversity winds blew in from across the AtlanticShock ricocheted around the world of social research this week with the sudden news of the imminent closure of the High Pay Centre (HPC). Founded in 2011 by the former Guardian business editor Deborah Hargreaves to focus on analysis of extreme pay at the top and the widening pay gap between CEOs and their average employees, its closure feels like the death of an idea.Ot

Instagram users should check privacy settings after rollout of new Meta AI image generator, advocates warnMeta has sparked blowback from privacy advocates for allowing its new AI image maker to generate photos of users with public profiles by default.Users of Meta’s Muse Image AI tool, released Tuesday, can tag public Instagram profiles and generate pictures that pull from faces of people featured in these social media posts. Instagram users are not notified when their posts are integr

George Cottrell’s mother, Fiona, at centre of criminal inquiry over potential evasion of restrictions on donationsPolice are investigating donations worth £500,000 made to Reform UK by the mother of a convicted fraudster and ally of Nigel Farage.The investigation concerns two donations of £250,000 made by Fiona Cottrell, whose son George has often accompanied Farage to Reform events and media appearances. The May 2024 donations are under investigation over whether they were intended to