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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

From harvests dampened by El Niño to wage and tax rises, getting coffee beans from crop to cup costs more than everDrinkers across the UK were shocked when a pint in some London bars hit £10, and now a cup of coffee is facing a similar inflationary rate. Some baristas are now charging £6.50 for a flat white.Higher energy bills, inflated by the war in the Middle East, as well as government policies which have increased tax and wages, are filtering through into coffee prices, experts sai

AI companies want to capture the value created by entire industries. That concentration of wealth and power is society’s greatest riskOpposition to AI datacenters has emerged as a primary theme in US politics, one that – surprisingly – doesn’t fall along party lines. We applaud people coming together for constructive debate on any issue, and agree that communities need to evaluate whether any economic benefits these datacenters bring is worth their costs. Still, we worry that a focus o