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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

Repeated heatwaves, driven by climate crisis, have raised need for guidance as workers struggle to cope Mayor of London Sadiq Khan is backing calls for a maximum workplace temperature as pressure grows on the government to protect workers from the impact of repeated heatwaves across the UK.The extreme heat, driven by the climate crisis, has left people struggling to cope as temperatures in some workplaces climb above 40C, causing thousands of schools to close, and hospital and transpor

EV owners were sent hefty PCNs but say some signs in private car parks fail to warn of fees to park and recharge carDoes refuelling your car class as parking? The answer appears to be yes if it’s an electric vehicle. Guardian Money has been contacted by several readers who were fined after charging their cars away from home.The motorists report being caught out by signs that fail to make clear that charging points are subject to parking tariffs or to store opening times. Also, the

In the UK, these scams have become an epidemic, rising 147% between January and March, compared with the same time last year. Why are they suddenly so common? And what can you do if you’re charged thousands for a quick, easy job?Sarah was alone in her flat with her three-month-old baby when a man put a card machine in her face and demanded she pay £2,209. A few hours earlier Sarah, 30, had been for a walk with her daughter when it dawned on her that she had left her keys at home. She d

Commons health committee also recommends end to junk food advertising on billboards and public transportFast food chains such as KFC should be stopped from opening near schools, and advertising for junk food on billboards and public transport should be banned to help curb obesity, MPs will say today.The Commons health committee will also urge ministers to stop giving in to food industry lobbying and get tough to tackle a problem that costs the UK £74bn a year and causes huge illness.Su

Donald Trump’s tariff threat recasts Brazil’s attempt to protect its democracy as unfair commercial practice – and gives Bolsonarism a Washington stageLast June, Brazil’s supreme court responded to the online lies that helped fuel Jair Bolsonaro’s failed far-right coup attempt in 2023. It ruled that social media platforms could be held liable for some users’ posts, forcing firms such as Elon Musk’s X and Mark Zuckerberg’s Meta to remove hate speech and anti-democratic content. A month

I’ve been asked to put away the dog bed – and even my shower gel. Surely prospective buyers should know that I’ll take all my mess with me when I leaveTrying to sell a house is pretty much a once-a-decade event for me, so I shouldn’t be surprised that times have changed. When I sold my first flat in 2006, the norm was actively anti-tidy. Obviously you’d spirit away food waste and animal detritus, maybe you’d put a lid on your laundry basket, but the market was overheated; everything wa

From harvests dampened by El Niño to wage and tax rises, getting coffee beans from crop to cup costs more than everDrinkers across the UK were shocked when a pint in some London bars hit £10, and now a cup of coffee is facing a similar inflationary rate. Some baristas are now charging £6.50 for a flat white.Higher energy bills, inflated by the war in the Middle East, as well as government policies which have increased tax and wages, are filtering through into coffee prices, experts sai

One manager expects takings to treble during England’s semi-final with Argentina on Wednesday; while national sales are up 10%The beleaguered pub sector is getting a boost from England’s World Cup run, with some landlords reporting roaring sales as anticipation builds for a bumper night on Wednesday for the semi-final clash with Argentina.Lisa Mayall, the manager of the British Oak in Kingswinford near Dudley in the West Midlands, was jubilant after England’s 2-1 win against Norway on

Plans specify tolls must not be compulsory, as US officials urge Iran to make public statement that strait is open and that shipping can safely passEurope is studying proposals that may allow the charging of navigational fees in the strait of Hormuz so long as the tolls are not compulsory and have the support of the UN agency that regulates maritime transport.Britain’s deputy prime minister, David Lammy, said the imposition of compulsory tolls would be disastrous. But some of his cabin

Sony’s announcement spells the end of a whole ecosystem built by superfan collectors – and signals a troubling shift in the industryDon’t get Pushing Buttons delivered to your inbox? Sign up hereSony’s decision last week to quietly announce the end of physical games production for the PlayStation in 2028 is one of the most perfect PR disasters in recent gaming history – and considering what has been happening with Xbox, that’s saying something.First, there was the timing. Sony posted t

Whenever major reform is proposed the media, big business and Westminster quickly conclude it’s too expensive and disruptive. This doesn’t bode well for Andy BurnhamIn an old, often anxious and conservative country, the perception of risk is a potent political weapon. If a policy or a project for reforming the UK seems too risky, or can be made to seem so by its opponents, then it can usually be quickly killed off. It can be added to the pile of possible futures that never occurred.In