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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

Ursula von der Leyen’s commitment comes after panel of experts calls for restriction for under-13sThe European Commission president, Ursula von der Leyen, has pledged an EU-wide social media ban for children after an expert group called for restrictions for those under 13.“It is clear we need age-appropriate restrictions to platforms,” von der Leyen told reporters after the publication of a report on child safety online. Continue reading...

Plans specify tolls must not be compulsory, as US officials urge Iran to make public statement that strait is open and that shipping can safely passEurope is studying proposals that may allow the charging of navigational fees in the strait of Hormuz so long as the tolls are not compulsory and have the support of the UN agency that regulates maritime transport.Britain’s deputy prime minister, David Lammy, said the imposition of compulsory tolls would be disastrous. But some of his cabin