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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

Elizabeth Warren asked Jamie Dimon if he took advice from child sex offender while lobbying against UK tax on bankers’ bonusesA leading Democratic senator has written to the JP Morgan Chase boss Jamie Dimon to request clarification on the bank’s contact with the child sex offender Jeffrey Epstein.Elizabeth Warren, the top Democrat on the senate banking committee, wrote to the Wall Street grandee last week to ask if he took advice from Epstein while lobbying against a UK tax on banker b

Chancellor says PM-in-waiting needs ‘worked through plan’, in what could be one of her final interviews in No 11Rachel Reeves has urged Andy Burnham to arrive in Downing Street with a “worked through plan”, saying the incoming prime minister will be tested quickly by a range of incoming “shocks and challenges”.In what could be one of the first female chancellor’s final major interviews while in No 11, Reeves said Burnham should remain focused on the priorities that first brought him in

Errol Musk says far-right activist is ‘a fine young man’ and held meetings with Russian business figuresElon Musk’s family foundation took Tommy Robinson to Russia, according to the billionaire X owner’s father, who was with the British far-right activist in Moscow as he encouraged anti-migration protests in Britain.Robinson – whose real name is Stephen Yaxley-Lennon – appeared last month in Moscow, from where he issued calls for supporters to take to the streets after a knife attack i

Readers respond to an article about a woman who was hit by a child on a Lime bikeThe case of Jane Ouartsi is horrific, but not surprising to many disabled people who move around central London and know how quickly careless riding can become dangerous (‘I felt my spine and body split’: the woman who was hit by a child on a Lime bike – and denied compensation, 7 July).I am a powered wheelchair user in Westminster. I support cleaner streets and fewer car journeys, so I am not opposed to e

From welfare and defence spending to cost of living and geopolitics, we the look at issues leftover from Keir StarmerUK politics live – latest updatesAndy Burnham is expected to become prime minister in less than two weeks and has promised to significantly change Labour’s agenda and deliver improvements for all parts of the UK.But he will arrive with a bulging in-tray of challenges and issues leftover from Keir Starmer – from geopolitics to the cost of living. Here is what Burnham can

Conservationists fear more nests may have been destroyed during work on Jarrow houses by council-appointed contractorSwift chicks are feared to have been thrown into a skip during house renovations in South Tyneside, despite rules that should stop the destruction of nests.The Northern Swifts Group (NSG) was alerted to the destruction of at least one nest on Tuesday, in a street in Jarrow where houses were being renovated by South Tyneside council. Continue reading...

Britain’s PM-in-waiting is right that the country has been failed by 40 years of neoliberalism. There will be obstacles, but he must embrace radicalism Of all the many prime ministers who have walked through the doors of 10 Downing Street in the past decade, the one Andy Burnham resembles most is Liz Truss. Both had a view of what was going wrong with the economy. Both wanted to break with the politics of managed decline. Both had ambitious ideas for what needed to be done.Truss, of co

SK hynix, a supplier of advanced memory chips, has seen profits skyrocket thanks to the global race to build AI datacentresSouth Korean chip maker SK hynix set pricing for its mega US listing on Friday, aiming to raise $26.5bn as it takes advantage of the AI boom in what will be one of the world’s biggest ever stock sales.The Asian semiconductor giant plans to issue the equivalent of about 18m shares on Wall Street’s tech-heavy Nasdaq index later in the day. Continue reading...

Measures aim to make it easier for victims to gain compensation, with firms such as Bolt and Lime held responsible for damageVictims hit by rental e-scooters on German streets will have an easier time gaining compensation from their operators under legislation due to be passed in parliament that would put the vehicles on a legal footing similar to that of cars.The draft law by the right-left coalition government, which has been welcomed by consumer rights advocates, says that given the

Reputation for frumpiness is over as M&S wins over younger audience with shows at Silverstone, Ibiza and now LFWThis autumn’s London fashion week boasts plenty of familiar labels, from Burberry to Alexander McQueen, ready to show off their wares. But on Wednesday there was an unexpected addition: Marks & Spencer is joining the luxury lineup.The British high-street retailer will celebrate its 100th anniversary in the fashion industry by staging a catwalk show in September highli

Our new PM will be hit by multiple crises when he enters No 10. Success or failure will depend on the decisions he makes in first 100 daysOn the day the new prime minister steps into No 10, the heap on his doormat will be ceiling-high with missives imploring, advising, warning and counselling. No doubt there will be many pearls of wisdom and some bad ideas too. Each one will involve getting or spending money, decisions for his first totemic 100 days.It so happens that his first day, 20