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Fining errant corporations is welcome – but when consumers are also getting shaken down on their local high street, it’s time for a new and boisterous approachIt’s a story that warms the heart and lifts the soul: last week, Virgin Media was fined a record £28m by Ofcom for repeatedly preventing customers from cancelling their contracts. Its methods were insidious: deliberate call-dropping, unnecessary call transfers and constantly putting customers on hold. For anyone who has experienc

EV owners were sent hefty PCNs but say some signs in private car parks fail to warn of fees to park and recharge carDoes refuelling your car class as parking? The answer appears to be yes if it’s an electric vehicle. Guardian Money has been contacted by several readers who were fined after charging their cars away from home.The motorists report being caught out by signs that fail to make clear that charging points are subject to parking tariffs or to store opening times. Also, the

In the UK, these scams have become an epidemic, rising 147% between January and March, compared with the same time last year. Why are they suddenly so common? And what can you do if you’re charged thousands for a quick, easy job?Sarah was alone in her flat with her three-month-old baby when a man put a card machine in her face and demanded she pay £2,209. A few hours earlier Sarah, 30, had been for a walk with her daughter when it dawned on her that she had left her keys at home. She d

Lawsuit filed by dozens of employees says people who took maternity or disability leave were disproportionately selected for layoffsDozens of Meta employees have sued the social media company over claims that it used artificial intelligence tools to tag workers for mass layoffs. The workers allege that those AI tools targeted them after they asked for protected or maternity leave or disability accommodation.The lawsuit, filed Monday in federal court in the northern district of Californ

Government had been forced to pay back duties to companies that imported goods into the US that were hit by Trump’s tariffsThe US government has already paid back tens of billions of dollars in tariffs it collected before the supreme court ruled them illegal, according to budget figures released on Monday.Tariffs – taxes on imported goods – have been a key part of president Donald Trump’s game economic plan since he took office again last year. Continue reading...

Robust action is needed to protect European industries from unfair competition. The alternative is social strife amid growing insecurityAccording to a recent analysis, China enjoys a surplus in its manufactured goods trade with the European Union that is roughly equivalent to Italy’s national income. That trade disparity, it is estimated, continues to grow by about 30% each year. The stark implication, according to a paper from Centre for European Reform, is that Europe, with Germany i

Record numbers find there is little demand for their skills, as entry-level tech roles are hit by AI and automationThis time of year is graduation season in China: traditionally a bittersweet period of solemn goodbyes and family celebrations as university students transition from campus life into adulthood. Now it also increasingly represents trepidation about the future.Each year, millions more graduates are thrust into China’s already saturated jobs market. The situation for this yea

Larger vehicles crowd our roads and are far more dangerous to pedestrians. Let’s curb them before they do even more damageWe need an Ozempic for cars. They are growing at a phenomenal rate, wreaking havoc on the roads, squeezing out smaller vehicles in car parks and endangering pedestrians.Like ever-hungry teenagers, cars in Europe are growing, on average, a centimetre wider every two years, according to new research reported by the Guardian. And fewer than half of new cars in the UK c

The long-running series in which readers answer other readers’ questions on subjects ranging from trivial flights of fancy to profound scientific and philosophical conceptsThis week’s question: Why is there no rugby culture in Germany?I would like to know why we build solar farms over green space, when we could just put them over massive car parks as a popular current internet meme suggests. Chris, MiddlesbroughSend new questions to [email protected]. Continue reading...

These financiers want to remodel the UK into a form that suits them – one that could threaten to erode the barriers between crime and businessThis coming Tuesday, the government’s representation of the people bill comes back to the House of Commons for its third reading. It bundles up a multitude of measures, including an extension of the franchise to 16- and 17-year-olds and welcome changes to voter registration. But thanks to the continuing furore around Nigel Farage and his extremel

Suit claims OpenAI poached Apple workers, coaxing them to share confidential material in bid to create hardwareApple filed a lawsuit against OpenAI on Friday alleging the artificial intelligence firm stole company trade secrets in a move to create its own hardware device.The suit claims OpenAI poached Apple employees, coaxing them to hand over confidential material, product designs and other tightly held information. Continue reading...

Exclusive: Plan to improve skills of thousands of financial sector workers to keep pace with tech revolutionChancellor Rachel Reeves is to announce a new City “skills compact” that will commit firms such as Barclays and Lloyds to retraining thousands of financial sector workers for the AI revolution.The financial services skills compact will be launched on Tuesday, during what is likely to be Reeves’s final Mansion House speech to City bosses before Andy Burnham’s expected takeover of