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Watchdog says about 1,700 people were affected during a price surge triggered by the Middle East crisisHeating oil customers whose deliveries were cancelled when the war in the Middle East caused a price surge are to receive compensation of up to £350 each following an investigation by the UK competition watchdog.As the crisis unfolded, the Competition and Markets Authority (CMA) said it was investigating heating oil suppliers after complaints that existing orders were being scrapped,

Ofwat investigated supplier over supply interruptions, customer failings and for breaching its licenceSouth East Water will pay £30.5m after a series of supply interruptions, customer failings and for breaching its licence, regulator Ofwat has confirmed.The watchdog said the redress package concludes three investigations into the supplier and includes a previously proposed £22m fine for water supply failures between 2020 and 2023 affecting more than 286,000 people. Continue reading...

Exclusive: Campaigners voice concerns over rising costs of £11bn Essex to Kent road tunnelThe UK’s public spending watchdog has said it plans to investigate the Lower Thames Crossing, as campaigners voice concerns over the rising costs of one of the UK’s largest infrastructure projects.The head of the National Audit Office (NAO) said he anticipated the agency would “examine and report” on the planned £11bn road tunnel between Kent and Essex, and that work to monitor the project had alr

Gigs by Gallagher brothers, Coldplay, Lana Del Rey and Beyonce gives £11bn boost to the economyBig name artists including Oasis with their highly anticipated reunion tour, Coldplay and Beyoncé helped to attract a record number of fans to travel to watch live music last year, helped by a surge in overseas visitors at UK gigs.A report from the industry body UK Music estimated that 24.7 million “music tourists” attended concerts and festivals last year, up 4.8% on 2024, leading to an unpr

Ethics and integrity commission chief says overhaul is crucial to help restore trust in standardsAll lobbying of government ministers, aides and senior officials should be publicly declared – from WhatsApp chats to party conference meetings – in a fundamental shake-up of transparency laws, the government’s ethics watchdog has said.A review led by Doug Chalmers, the head of the ethics and integrity commission, has called for a new register to highlight who is lobbying, which policies th

FCA clashes with Consumer Voice, alleging lack of transparency and conflict of interestThe City regulator is trying to get the only consumer group arguing for higher motor finance scandal payouts thrown out of court, alleging that its co-founders have not been transparent about their funding and potential conflicts of interest.The accusations, laid out in legal filings on Wednesday, are the latest controversy in the long-running saga surrounding mis-sold car loans, with fears of large